Delete your TechOne account
You can delete your TechOne technician account at any time.
From the app
Open TechOne, go to Account → Delete my account, type the confirmation word and confirm. You are signed out right away.
Without the app
Write to [email protected] from the email address of your account and ask for it to be deleted, or ask your coordinator.
What is removed
Always: your TechOne login (you can no longer sign in), all your sessions, your access to Redsis portal chats and TechOne notifications. If your email does not open another Redsis portal: also your name, email address, password, phone and home base location, and your technician record is renamed «Deleted technician». If it does open another portal: your name and email are kept for that portal, and you are told how to request the full deletion.
What is kept
Service records required by the client contract (tickets, visits, readings). They keep pointing to your technician record, which after a full deletion is named «Deleted technician» and has no contact details. If your technician record was on a Redsis board, its card is renamed «Deleted technician», its name, email and phone are emptied and it is archived; the board change history keeps the earlier values.